The General Manager responsibilities include formulating overall strategy,
managing people and establishing policies and protocols. 

The beach club has established an enviable reputation as a sought after destination and due to increasing popularity, the owners are seeking an experienced GM who can take it to the next level satisfying the demand and improving on existing service levels, implementing  systems and processes to enable sustained growth

To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping your team grow and be the most productive, while ensuring a healthy business dynamic 

Oversee day-to-day operations
Design strategy and set goals for growth
Maintain budgets and optimize expenses

Ensure employees work productively and develop professionally
Oversee recruitment and training of new employees 
Evaluate and improve operations and financial performance
Direct the employee assessment process ( flexible work force - larger in summer months) 
Prepare regular reports
Ensure staff follow health and safety regulations
Deliver outstanding customer service
Ensure the brand guideline, image and values are respected at all times
Manage the venue’s technical aspects such as security, maintenance and network
Provide solutions to issues (e.g. profit decline, employee conflicts, bad weather, loss of
business to competitors) 

Who you are

You will have experience in a comparable International beach club/resort offering a 5 * service with the focus on offering a holistic, sustainable and mindful experience.

As a General manager you will be excellent at logistics, organized, ambitious, a goal-oriented General Manager with experience of managing  medium/large -sized comparable venues ( capacity 350 pax)  with a genuine warmth and love of hospitality.

Experience in planning and budgeting
Knowledge of business process and functions (finance, HR, procurement, operations etc.)
Strong analytical ability
Excellent communication skills
Outstanding organizational and leadership skills
Problem-solving aptitude with a positive and calm demeanor.
Fluent in English and able to converse in  Portuguese
Flexible schedule and availability to work on weekends

Full - time role