Reporting to the MD  

• Industry and Trend Aware 
• Generating revenue through effective marketing and media inititiaves
• Managing 4  London based sites with a further  openings planned
• Charismatic manager with the key skill and ability to mentoring and develop  General & senior Managers
• Working closely with the Finance Director generating business models, P&L budgets
• Oversee the supplier chain and supplier relationships - regularly reviewing and presenting new options
• Responsible for setting business forecasts
• Continuous business development to deliver on business growth & company awareness
• Know your competition and always look for ways to bring in new guests and drive sales, increase brand awareness and innovation in the food and drinks menu
• Implementation and development of the company’s stringent Health and Safety and security program
• Deliver on site budgeted EBITDA
• Responsible for all recruitment of senior teams both FOH & BOH

About You

As an Operations Manager, you are the manager of managers. You are responsible for overseeing the smooth running of the allocated sites  as well as the ongoing performance and development of the General Managers. You report into the Managing Director, with a dotted line to the People Director executing the company strategy in the day to day running of the business. 

You lead and inspire your team while living and breathing the values and you’re a great coach. You have a growth mindset and constantly champion your own development.

• The successful candidate will have a minimum 24 months experience as an Operations / Cluster Manager in a comparable Bar / Club / Restaurant environment
• Will possess instinctively strong management and mentoring skills
• Will have an overview of current employment legislation
• Excellent, proven ability with P&L and managing businesses according to budgets, targets and forecasted revenue
• Sales and target driven
• Exceptional industry knowledge
• Demonstrating good levels of administrative skills

• A consistent, positive approach in all areas of management is essential
• Excellent business and financial acumen with a hands on management style preferred